Blue Sky Thinking - trying to find something new or different.

Infusion - the act of adding one thing to another to make it stronger or better.

At Blue Infusion, we take a new look at what you do, how you do it and what you would like to do. We then approach the challenge and come up with a number of ideas and solutions to ensure you get what you'd like.

We specialise in Contact Centres, Call Centres, ACD, and Telephone (PBX) solutions which optimise your customer communications.

Blue Infusion have been born out of a life time of Customer Experience and Contact Centres.

Having started in IBM (Big Blue), and then been at the forefront of PBX, ACD, Diallers and Multi Media development for over 40 years, we have a wealth of knowledge that we want to share and make available.

We have worked for, and with, all of the market leaders and have contacts, and real-life experience, that we make available to our clients.

We help you decide what you would like, what you want, and what you need.

Our Consultancy Services focus on optimising customer experience strategies and empowering your business for success.

The Call Centre has evolved. Omni Channel solutions would suggest an investigation into whats being done, how its being done, and what could we improve upon, is time well spent.

Blue Infusion can work with you to navigate a potential "minefield", and help you discover your customers, and companies requirements, simply and safely.

We are able to offer everything from auditing your current set up, suggesting improvements to the environment, and conditions, that your representatives currently enjoy. We suggest improvements to the way you deal with your customers.

We can even help you to design your dream new centre!

Blue Infusion are able to offer Telephone Services covering a variety of items from any supplier in the UK.

From Telephone Numbers, to complete Telephone Solutions, we can act as an independent expert, working for you to find the solution that best fits your requirements.

Blue Infusion are able to help supply Headsets, Hard Phones, Soft Phones, PBX telephone systems, Call Centres, Contact Centres and Customer Experience Centres .

The hardest thing in the world for a supplier is to find new business.

The hardest thing in the world for a customer is to find the right supplier.

The Contact Centre Directory is an independent listing of the majority of solution providers in the UK.

The Contact Centre Directory do not rate, score, or recommend, any individual supplier, they just make it easy for you to find the customer, or supplier, you are looking for.

Visit their site now WWW.ContactCentreDirectory.co.uk